The ACT WorkKeys® system is a national workplace skills analysis system that helps to facilitate the connection between career seekers and employers through job profiling, assessment, and training.

The ACT WorkKeys® Solution has helped millions of people in high schools, colleges, professional associations, businesses, and government agencies build their skills to increase global competiveness and develop successful career pathways.

Job Profiling (Job Analysis) uses a focus group process to gather job tasks and WorkKeys skill information from job incumbents to identify the critical skills needed for your employees to be successful on the job.

WorkKeys® Assessments includes the foundational skills assessments & personal skills assessments in:

    • Applied Mathematics
    • Locating Information
    • Reading for Information
    • Applied Technology
    • Business Writing
    • Writing
    • Listening for Understanding
    • Teamwork
    • Workplace Observation
    • Performance
    • Talent
    • Fit

Virginia Career Readiness Certificate (CRC) and National Career Readiness Certificate (NCRC) are portable credentials that certify workplace employability skills and the potential for education/training. The CRC is linked to employment opportunities locally and across the United States.

Individuals may earn the CRC by taking the three Core WorkKeys assessments:

    • Applied Mathematics
    • Locating Information
    • Reading for Information
The WorkKeys Writing Program

The Virginia Department of Education has endorsed the use of the Workkeys Writing or Business Writing assessments as an alternative to the Virginia Standards of Learning Writing test. The Tidewater Community College Workkeys Writing Program includes instruction, preparation, and the Workkeys Writing or Business Writing Assessment.


Keytrain is the complete, web-based, interactive learning tool aligned with ACT WorkKeys®. The curriculum is developed specifically to help people master the applied workplace skills as defined by the ACT WorkKeys® system.

Your WorkKeys® Solutions

Whether you are a Career Seeker, Student, or an Employer, Tidewater Community College Workforce Development can provide a solution to your assessment, training, and certification needs through the use of the ACT WorkKeys® system

WorkKeys® Solutions for Career Seekers and Students
    • Earn a transferable, transportable State and National credential
    • Enhance your resume portfolio and show prospective employers concrete proof of skills achieved
    • Connect with employers in Hampton Roads, the Commonwealth of Virginia, and nationally who recognize the value of the Career Readiness Certificate in hiring decisions.
    • Demonstrate potential for careers/education and training.
    • Determine skill improvement and training needs
WorkKeys® Solutions for Employers
    • Develop accurate, detailed position descriptions including critical tasks and skill levels
    • Improve staff hiring and advancement process
    • Reduce turnover and increase productivity
    • Increase employee morale and job satisfaction
    • Determine the individual and organizational skill needs
    • Improve the effectiveness of your training dollars by defining training needs specific to your company

Take the Employer CRC Survey  

WorkKeys Partnership Case Study

Watch the PBS video which demonstrates a partnership with employers and school systems to prepare students for work to meet the employers’ workforce needs using the Career Readiness Certificate. 

For more information, contact:

Johnna Coleman-Yates,

Associate Vice President for Enrollment Management and Administrative Services

Call: (757)822-1505

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


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